Privacy Policy

Effective date: September 16, 2025

Climatisation Sherbrooke ("we", "us", or "our") manages and operates the website https://climatisationsherbrooke.com (the "Service").

This page outlines our policies concerning the collection, use, and disclosure of personal data when you access our Service and describes the choices available to you regarding that data.

We use your data to deliver and enhance the Service. By accessing the Service, you agree to the collection and use of information as described in this policy. Unless otherwise specified in this Privacy Policy, the terms used herein carry the same meanings as in our Terms of Use, accessible from https://climatisationsherbrooke.com .

Definitions

Service

The Service refers to the website https://climatisationsherbrooke.com managed and operated by Climatisation Sherbrooke .

Personal Data

Personal Data refers to data concerning a living individual who can be identified from that data (or from that data combined with other information we hold or are likely to obtain).

Usage Data

Usage Data is data gathered automatically, either through your interaction with the Service or from the Service infrastructure itself (for instance, the length of time spent on a page).

Cookies

Cookies are small data files stored on your device (computer or mobile device).

Information Collection and Use

We gather several types of information for a variety of purposes in order to deliver and enhance our Service to you.

Types of Data Collected

Personal Data

When using our Service, you may be requested to provide certain personally identifiable information that can be used to reach or identify you ("Personal Data"). Personally identifiable information may include, but is not restricted to:

• Email address
• First and last name
• Phone number
• Cookies and Usage Data

Usage Data

We may also gather information regarding how the Service is accessed and used ("Usage Data"). This Usage Data may encompass information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Data & Cookies

We make use of cookies and similar tracking technologies to monitor activity on our Service and retain certain information.

Cookies are small data files that may contain an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Additional tracking technologies, including beacons, tags, and scripts, are likewise employed to gather and track information and to refine and analyze our Service.

You may configure your browser to reject all cookies or to alert you when a cookie is being sent. Please note, however, that declining cookies may limit your ability to use certain portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.

Use of Data

Climatisation Sherbrooke uses the collected data for a number of purposes:

• To deliver and maintain the Service
• To inform you of updates or changes to our Service
• To enable you to participate in interactive features of our Service when you choose to do so
• To offer customer support
• To gather analysis or useful information so that we can enhance the Service
• To oversee the usage of the Service
• To detect, prevent, and resolve technical issues

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers situated outside of your province, country, or other governmental jurisdiction where data protection regulations may differ from those applicable in your jurisdiction.

If you are located outside Canada and choose to submit information to us, please be aware that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy, together with your submission of such information, constitutes your agreement to that transfer.

Climatisation Sherbrooke will take all reasonably necessary steps to ensure that your data is handled securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place, including safeguards for the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Climatisation Sherbrooke may disclose your Personal Data in the good faith belief that such action is required to:

• Fulfil a legal obligation
• Protect and defend the rights or property of Climatisation Sherbrooke
• Prevent or investigate potential wrongdoing in connection with the Service
• Safeguard the personal safety of users of the Service or the general public
• Guard against legal liability

Data Security

The security of your data is a priority for us; however, please be aware that no method of transmission over the Internet or method of electronic storage is entirely secure. While we endeavour to use commercially reasonable means to protect your Personal Data, we are unable to guarantee its absolute security.

Service Providers

We may engage third-party companies and individuals to support our Service ("Service Providers"), deliver the Service on our behalf, carry out Service-related functions, or help us in evaluating how our Service is used.

These third parties are granted access to your Personal Data solely to carry out these tasks on our behalf and are required not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may include links to external sites not operated by us. If you follow a third-party link, you will be directed to that third-party site. We strongly recommend that you review the Privacy Policy of each site you visit.

We exercise no control over and accept no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service is not directed at individuals under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from children without verified parental consent, we will take prompt steps to remove that information from our servers.

Changes to This Privacy Policy

We may revise our Privacy Policy periodically. We will inform you of any changes by publishing the updated Privacy Policy on this page.

We will notify you via email and/or a prominent notice on our Service before any changes take effect, and we will update the "effective date" at the top of this Privacy Policy accordingly.

We encourage you to consult this Privacy Policy regularly for any updates. Changes to this Privacy Policy become effective as soon as they are published on this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• By phone: +1 (819) 481 1235
• By mail: 2630 Rue King Ouest #605, Sherbrooke, QC, J1J 2H1, Canada